This Privacy Policy describes how Payana Cabs (the "Company", "we", or "us") collects, uses, and discloses your personal information when you use our website (www.payanacabs.com) and our cab rental services.

Information We Collect

We collect several types of information from and about users of our Site and Services, which may include:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and billing address.

Reservation Details: This includes information about your cab rental reservations, such as pick-up and drop-off locations, dates and times, and vehicle preferences.

Communication Information: This includes records of your communication with our customer support team, including emails, chats, and phone calls.

Usage Data: This includes information about how you use our Site and Services, such as your browsing history, search queries, and app usage data.

Location Information: We may collect your location information, such as your GPS coordinates, to provide and improve the Services. You can control your location information settings on your device.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and fulfill your cab rental reservations
To process payments and prevent fraudulent transactions
To communicate with you about your reservations, promotions, and updates
To improve our Services, including customer service and user experience
To personalize your experience on the Site and Services
To comply with legal and regulatory requirements

Information Sharing

We may share your information with third-party service providers who help us operate the Site and Services. These service providers are obligated to protect your information and use it only for the purposes we specify.

We may also disclose your information if required by law or in the good faith belief that such disclosure is necessary to:

Comply with legal process
Protect the safety of you or others
Investigate fraud or other wrongdoing

Your Choices

You have choices regarding your information:

You can access and update your personal information through your account settings.
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
You can control your location information settings on your device.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.

Children's Privacy

Our Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at book@payanacabs.com.